Creating and using a web site with your Sub Domain
To create your account you need only enter your unique three initials plus your 9 digit zip code.
If the Merchant ID is assigned to another user, you will need to enter one or more additional numbers
or letters to the end of your ID. If you already created your Account ID for testing purposes in our payment system,
use that Account ID and Go to
Setup Template
to create your account.
Advantages of the payAWS system:
The Account ID - Advantages of using your initials: It is easier for your support person to use your initials
than your email address or a long account number. It is also easier to enter your initials into our Contact Us form.
*Note: You must enter a requested sub-domain, your email address and a password to pay for your web site account and
sub-domain name.
Advantages you get by finishing the signup process:
1. No switchboard or automated support calls. You can talk to a real live representative.
All our representatives are from United States. When you call 614-488-8829 you will hear
“This call is being recorded to simplify your calling experience.
Leave a message explaining what issues you are having and how we can help you.
Message can be one word or one thousand words long.
An experienced person, knowledgeable of your product, will call you back within 48 hours.
We already have your phone number. (If caller ID is blocked for your phone number,
please leave a number so we may return your call promptly.)
2. You can start uploading web pages and images and any other code to your web site immediately following your
purchase by going to
Account Upload
and enter your sub-domain name. Note* It can take up to 72 hours for your sub-domain to propagate through the Internet
for visitors to access your site.
3. Nearly double the quantity on your web presence. Most plans from our competitors limit you from 1-2 pages with
their entry-level plans, but with payAWS you can upload 5 MB of web pages, images and server code to your site. This is usually
approximately 20* medium images (500px x 500px) and 20* average web pages.(Actual limits will vary depending
upon image size and web page design)
4. You can add our Contact Us Basic for $2.00 per month or add our Contact Us Plus $4.00 per month.
Easy to Create "Contact Us Form"
You will access our setup template at
Setup Template and immediately
begin to create your "
Contact Us Page" and, once satisfied with the design, you will download the file to your computer.
This page a large window
and does not have any input fields. You will then upload to your Sub-domain page. When user goes to your Contact Us Page
your created fields will display in the window from our secure server.
How Contact Us Works:
Visitors to your site will click Contact Us button and the page will open in a large window and be displayed as a form.
The visitor will only see your general company information. Your email and phone will not be displayed in any form.
You will receive an email with content entered on your form when the visitor clicks on the Send button.
The "Plus" Side of Contact Us - An Add-on Value:
Support is an ongoing process with Online business, not only for your customers, but for you as well. There is nothing worse
than having an issue, emailing support and then waiting for a response, sometimes for days before you hear back. With
"Contact Us Plus" you are never alone. We virtually guarantee a 1 hour response time to your Contact Us submissions.
How "Contact Us Plus" Works:
Our software adds the sent time and the content to a secure file on our server. This will be between the
tags.
The content will be between the
tags A record will be saved for each subbmission. Initially, records will be
stored in a CSV file and later in a database file. Each record will have the following fields:
1. Sent Time
2. Sent from Name
3. Sent from Phone Number (blank if not provided from caller ID.)
4. Sent to Phone Number.
5. Status
6. Response Assigned To
7. Response Written By
8. Response Modified By
9. Response Sent By
The Status Fields can be:
1. Received
2. Incoming Marketing
3. Assigned
4. Response Written
5. Response Modified
6. Response Sent
Authorized Team Members will login by entering their Team Member ID (same of Merchant ID) and password.
Team Members will select Process Contact Us records and select In Process, Complete or All.
Then they will click on Next and get a list of records.
The Authorized Team Member will then select a single listed record and click on Next.
Then the following will be displayed Content, Response Written, Response Modified, and response Sent Time.
The Authorized Team Member can Assign a record to Tom, Lee and Chad by sending an email with content initially.
They must update the Response Assigned To field.
